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Account verification.

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Verify your account information when you enroll in a new Partner Center program

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Appropriate roles : Microsoft AI Cloud Partner Program partner admin | Account admin for Microsoft AI Cloud Partner Program, Cloud Solution Provider (CSP) program, and Surface program; Manager | Owner for Developer programs (Commercial Marketplace, Windows and Xbox, Microsoft 365 and Copilot, and more)

When you enroll in a new program in Partner Center or change legal details in your profile, Microsoft verifies the information that you provide, such as your company name, company address, and primary contact details. During this process, Microsoft might send email to your primary contact to request more verification documentation.

You can go to Legal info in Partner Center to monitor verification status for the:

Microsoft AI Cloud Partner Program .
Cloud Solution Provider (CSP) program .
Developer program(s) (Commercial Marketplace, Windows and Xbox, Microsoft 365 and Copilot, and so on).

When account verification is complete, you can perform activities such as purchasing new offers, renewing existing offers in the Microsoft AI Cloud Partner Program, or publishing offers to Commercial Marketplace.

Verification usually takes 3-5 business days. If more than five days have passed, you can contact support for assistance.

What is verified and how to respond

Learn how to update your Legal Business Profile (address) .

Checking your verification status

You can check verification status at Partner Center in Account settings | Legal Info , where you can see:

One or more tabs ( Partner , Developer , or Reseller , depending on the programs in which your organization is enrolled).
Your verification status: Pending , Accepted , or Rejected , with a status icon.
The Legal business profile progress bar with an information icon you can select to get more information.

Screenshot of the Account settings | Legal Info window in Partner Center, with the Partner tab and verification status highlighted.

In the image, one of the three possible tabs (the Partner tab) and the Pending verification status are highlighted.

Verification status

There are three possible results when you check your verification status:

Authorized : The information you submitted was verified, and you're notified of your acceptance into the program. No further action is required.
Pending : The verification process has started but isn't complete. No action is required. You can monitor verification status at Account settings | Legal Info . (Verification usually takes 3-5 business days.)
Rejected : The information you submitted couldn't be verified. The reason and instructions for how to appeal appear in the Account Verification pane.

Appealing a rejected application

To appeal a rejected application, use the following steps:

At Account settings | Legal Info , select Fix now .
In Account Verification , from Select document type to upload , select the type of document that you want to upload for verification.
In Enter your comment , you can add additional information about your appeal.
Select Upload .

The amount of time required to review an appeal varies. You can return to Account settings | Legal Info to check verification status at any time. Verification status is Pending during the review.