writing assignment #1 communication barriers report

26 Jan Writing Assignment #1? Communication Barriers Report? ????????????????

Writing Assignment #1 

Communication Barriers Report  

Summary of assignment  

• Task: For this assignment, you are asked to collect real-life examples of barriers to communication that occur in your work or community environment . You will describe them, define them, justify them in a table, and then use them to rate your organization’s communication effectiveness. 

• Length: The assignment has four parts. Details on word count are provided below and in the following pages. 

o Part I of this assignment will be 200-250 words 

o Part II is a list of definitions. The definitions in this section should be about 30-40 words each. 

o  Part III is a table with short examples, names, and justifications. Word count  will vary. 

o  Part IV will be 175-250 words. 

• Format: you will not cite sources in this paper, so you will not use any particular citation style. In writing up the assignment, please follow the template given on page 2. 

Reading Material to Draw Upon for this Assignment:  

For this assignment, you will want to draw on the following reading materials about communication barriers.  

• “Communication Barriers” by Dr. K. Usha Rani 

• “Communication Barriers” by Lumen Learning 

These items are available as eReserves in our class in LEO.  

You can access the articles by taking the following steps:  

• click Content  

• select Class Resources  

• select eReserves  

• select the icon for eReserves in the middle of your page. 

• in the list of items that appears, locate the articles  and download them  

Template for this Assignment 

Your text should be single-spaced and in 12-point font. Please use the following template when completing this assignment. Details on each part of the assignment are provided on pages 3-4. 

Description of communication      setting, including a description of the 3-4 communication 

barriers that occur in that      setting (200-250 words): 

Definitions of the 3-4 barriers : Definitions should be restated from the      readings in your own words, not copied and pasted. 

Table of the 3-4 communication      samples and the barriers they represent: 

The communication example

either as a direct quote or 

paraphrase 

The name of the barrier(s) 

that the example represents 

A justification of your 

selection of the barrier 

Short paragraph rating the      organization’s communication effectiveness on a scale of 1 

to 100 and justifying the      ranking (175-250 words): 

Details on Each Part of the Assignment 

Part I:  

Consider your work or community and come up with 3-4 real-life examples of barriers to written and verbal communication that occur in that environment. The communication examples you come up with can be from documents, conversations (face-to-face or digital), emails, or meetings. 

Then write one or two detailed paragraphs of 100-125 words each in which you describe the following: 

• your workplace or community setting you have chosen to analyze 

• the communication barriers in that setting that you are describing • other details you think might be relevant to the context 

Various types of communication barriers, and examples of them, can be found in the articles that are available to you through eReserves. These communication barriers include but are not 

limited to the following:  

Attitudinal Barrier 

Poor Listening Barrier 

Cultural Barrier 

Emotional Disconnect

Environment Barrier

Language Barrier

Behavioral Barrier

Filtering Barrier

Selective Perception Barrier

Biased Language Barrier

Information Overload Barrier

Gossip (esp. Workplace) Barrier

Lack of Source Credibility Barrier

Semantics (esp. Workplace Jargon) Barrier

Gender Differences Barrier

Sender/Receiver Differences in Meaning Barrier

Part II:  

After you've collected at least 3-4 communication barriers and have identified the barriers they represent, define the barriers in a bulleted list . When defining your barriers, the reading material listed on page 1 may be used without citation. 

The definition you provide should identify the general characteristics of the barrier and how it works to impede communication. The definitions should not mention your specific work environment.  

Definitions should demonstrate parallel structure. That means that all should be written as complete sentences, infinitive phrases or in another phrase form. For help understanding parallel structure, press the ctrl key and click on the following link: 

https://owl.purdue.edu/owl/general_writing/mechanics/parallel_structure.html  

Please consult the sample student submission for this assignment in order to see a demonstration on how this part might be written. 

Please use the three articles listed on page 1, which are in e-reserves, for this assignment. Use the communication barriers suggested in those articles. 

Part III: [JB1]  

Analyze these 3-4 communication barriers as they apply to your workplace or community environment. List them in a table with three columns: 

• the communication example either as a direct quote or paraphrase 

• the name of the barrier(s) at work in the sample 

• a justification of your selection of the barrier(s) 

Again, please consult the sample student submission for this assignment in order to see a demonstration on how this part might be written. 

Part IV:  

Using a scale of 1 to 100 (with a score of 75 considered average ), rank your organization's communication effectiveness. Justify and explain the score you award. Your justification should be one to two paragraphs, about 175-250 words total. 

Word Length for this assignment:   All parts together should total at least 700-800 words

Submitting the assignment:  

You will submit a draft of the assignment to the assignment folder. The instructor will provide comments to it and work with you on a second draft if necessary.    

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WRTG 394 Assignment 1

Advanced business writing (wrtg 394), university of maryland global campus.

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Assignment #1 – Communication Inhibitors

University of Maryland University College

Writing 394 – Advanced Business Writing

Communication Inhibitors

Part i – background information.

I work as an accounting specialist for a local credit union that serves government workers and their families with their financial needs. We are located in Northern Virginia and Bethesda, Maryland and I commute between both offices depending on business needs. At either workplace I can deal with the public, vendors, different departments within the credit union, and coworkers. Communication is done through various methods including but not limited to: face to face, email, phone, TDD relay, and Skype.

Due to the financial aspect of our company and many communication channels, it is imperative that we do our best to communicate effectively. However, this is not always the case and I have noticed several communication inhibitors that affect the overall effectiveness. Some of these communication inhibitors include distance, emotional, language, and competition barriers.

Part II – Communication Inhibitors

 Distance Barriers – result when face to face communication is unavailable, hence making emails or phone calls the primary method of communication. The prevention of face to face conversation can cause a lack of effective communication.  Emotional Barriers – are caused by the tone and perception between communicating parties. Anger, excitement, and nervousness to name a few, can interfere with the understanding or openness to receive information.  Language Barriers – occur when communication between two or more parties are ineffective due to differences in languages, accents, and/or dialects. Information may need to be repeated or re-interpreted to ensure that the correct information was understood.  Competition Barriers– refers to the multiple activities or other communication distractions that cause communication to be ignored, delayed or misinterpreted. With most environments promoting multi-tasking, most communication rarely receives full attention.

Part III – Incidents

Communication inhibitor analysis.

An e-mail was sent on a Friday from a member who was in Hawaii to inform us that her credit card was being declined. Due to the time difference and weekend closure, we were unable to receive her message for three days, inconveniencing her travel.

Distance Barrier The communication was sent during the day in Hawaii, however it was already after business hours on the East Coast where our offices are located. The time difference due to the different locations delayed the member use of her funds until the following Monday when someone was able to attend to her message. A loan processor spoke to a member earlier in the morning who was upset about being declined for a loan and became irate. During the companywide meeting held later that day, the loan processor gave short answers and appeared irritated amongst other staff and board members.

Emotional Barrier The loan processor was unable to communicate effectively at the meeting due to having an angry member, who rubbed their anger off on her. The meeting goals were not as positive as they could have been due to the short answers and lack of discussion from this employee. The frustration spread from member to employee to other employees. A member called in inquiring about a loan that we offer. The loan officer that assisted him misinterpreted his request and processed a closed-end loan which is different from the open-end loan that the member wanted. This was discovered a few months later and the loan had to be redone, causing the member to eventually take his business elsewhere by re-financing

Language Barrier Several employees at the credit union are originally from other countries where English is not the primary language. While they do speak English, strong accents and vocabulary differences sometimes hinder their communication from being perceived or understood clearly and accurately.

• Multiple Choice

Course : Advanced Business Writing (WRTG 394)

University : university of maryland global campus.

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