video case study teamwork and collaboration

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The Secrets of Great Teamwork

• Martine Haas
• Mark Mortensen

Over the years, as teams have grown more diverse, dispersed, digital, and dynamic, collaboration has become more complex. But though teams face new challenges, their success still depends on a core set of fundamentals. As J. Richard Hackman, who began researching teams in the 1970s, discovered, what matters most isn’t the personalities or behavior of the team members; it’s whether a team has a compelling direction, a strong structure, and a supportive context. In their own research, Haas and Mortensen have found that teams need those three “enabling conditions” now more than ever. But their work also revealed that today’s teams are especially prone to two corrosive problems: “us versus them” thinking and incomplete information. Overcoming those pitfalls requires a new enabling condition: a shared mindset.

This article details what team leaders should do to establish the four foundations for success. For instance, to promote a shared mindset, leaders should foster a common identity and common understanding among team members, with techniques such as “structured unstructured time.” The authors also describe how to evaluate a team’s effectiveness, providing an assessment leaders can take to see what’s working and where there’s room for improvement.

Collaboration has become more complex, but success still depends on the fundamentals.

Idea in Brief

The problem.

Teams are more diverse, dispersed, digital, and dynamic than ever before. These qualities make collaboration especially challenging.

The Analysis

Mixing new insights with a focus on the fundamentals of team effectiveness identified by organizational-behavior pioneer J. Richard Hackman, managers should work to establish the conditions that will enable teams to thrive.

The Solution

The right conditions are

• a compelling direction
• a strong structure
• a supportive context, and
• a shared mindset

Weaknesses in these areas make teams vulnerable to problems.

Today’s teams are different from the teams of the past: They’re far more diverse, dispersed, digital, and dynamic (with frequent changes in membership). But while teams face new hurdles, their success still hinges on a core set of fundamentals for group collaboration.

• Martine Haas is the Lauder Chair Professor of Management at the Wharton School and Director of the Lauder Institute for Management & International Studies at the University of Pennsylvania. She holds a PhD from Harvard University. Her research focuses on collaboration and teamwork in global organizations.
• Mark Mortensen is a professor of organizational behavior at INSEAD and for over 20 years has studied and consulted on collaboration and organization design, with a focus on hybrid, virtual, and globally distributed work. Mark publishes regularly in Harvard Business Review , MIT Sloan Management Review , and INSEAD Knowledge, and is a regular fixture in popular press outlets like the BBC, the Economist , the Financial Times , and Fortune .

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NUR 357 Video Case Study Teamwork and Collaboration

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Video case study teamwork and collaboration.

Q: What actions should the interprofessional team take to advocate effectively for this client?

A: One of the most important actions that an interprofessional team can take to effectively advocate for this client would be to include the client in his or her own care. They can do this by keeping the client informed and making sure they are aware of all possible options regarding his care. For example, the interprofessional team can provide the client with options regarding where his potential long-term rehabilitation facility is located since it will be his home for however long it takes his hip to improve. This will likely lead to the client being more receptive to the idea of long-term care and improve his chances of a faster recovery.

Reflection - Take notes here to describe the strengths and weaknesses of your own submission based on your review of the expert answer:

A: One of the strengths of my above response is that I included how important it is as a nurse to involve all relevant parties in making decisions about client care. Too often in healthcare the client is overlooked when making decisions about their own healthcare, but they should be treated as the most important person throughout this process. One of the weaknesses about my response is that I did not focus too much on the interprofessional aspect of advocacy. It is important that the nurses include information from other disciplines when educating the patient on his or her condition so that they can have all the information needed in order to make the best decision possible for themselves.

• Multiple Choice

Course : Professional Concepts II (NUR 357)

University : creighton university.

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