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Group Assignment FIN435

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Preview text, faculty of business and administration, bachelor of business administration (hons) finance, financial market and banking services, group assignment, malayan banking berhad (maybank), name student id group, siti nur sakinah binti mazlan 2019871936 nbf3c, aisyah naqibah binti bahri 2019650506 nbf3c, 'ain nazurah binti jaafar 2020422646 nbf3c.

Prepared for

PUAN SITI NORBAYA BINTI MOHD RASHID

Submission date:

30 DECEMBER 2020

Table of Contents

• 1 BACKGROUND OF MAYBANK..................................................................................................

2 KEY SUBSIDIARIES.....................................................................................................................

3 international operations.................................................................................................

• 4 Key Priorities for 2018................................................................................................................
• 4 Key Priorities for 2019................................................................................................................

5 CONTRIBUTION MAYBANK TO THE COMMUNITIES...........................................................

• 6 FINANCIAL PERFORMANCE...................................................................................................
• References...........................................................................................................................................

Subsidiaries under Maybank Malaysia:

 Maybank Islamic Berhad  Maybank ATM Services  Online Banking (Maybank2u)  Cash Deposit Machine (CDM)

 Maybank Allied Credit & Leasing Sdn Bhd.

2 Insurance

 Maybank Ageas Holding Berhad (formerly known as Maybank Fortis Holding Berhad)  Sri MLAB Berhad  Maybank Investment Bank Berhad  Maysec Sdn Bhd  Bina Fikir Sdn Bhd  Etiqa Insurance Berhad  Etiqa Takaful Berhad

 Etiqa is one the world’s leading internet orders for online utilities from Motortakaful/ Maybank20. Etiqa is a strong organization with 31 branches throughout Malaysia, composed of more than 15,000 agents. It has a wide distribution network for banking insurance with more than 400 Maybank branches and third-party banks, as wel as cooperatives and brokers.

2 Asset Management/Trustee/Custody

 Cekap Mentari Berhad  Maybank Trustees Berhad  Maybank Ventures Sdn. Bhd.  Maybank-JAiC Capital Management Sdn. Bhd.  Maybank Asset Management Sdn. Bhd. (formerly Sdn. Bhd)  Maybank (Nominees) Sdn. Bhd  Maybank Nominees (Tempatan) Sdn. Bhd  Maybank Nominees (Asing) Sdn. Bhd  Aseam Malaysia Nominees (Tempatan) Sdn. Bhd  Maybank Securities Nominees (Asing) Sdn. Bhd

 Maybank Allied Berhad  Aurea Lakra Holdings Sdn. Bhd  KBB Nominees (Tempatan) Sdn. Bhd  Etiqa Overseas Investment Pte. Ltd.

One of the Local Asset Management Companies with over 30 years of experience is the Maybank Asset Management Group (Maybank AM Group). It consists of a holding firm, the Maybank Asset Management Division of Berhad and six branches in four major ASEAN market, namely Malaysia, Singapore, Indonesia and Thailand.

These institutions include all types of investors, such as companies, banks, hedge funds, brokers, private businesses, and individual clients, with a wide variety of Asian- focused investor opportunities. Items ranging from stock, fixed income and money market debt to direct mandates, unit trust and wholesale funds are offered by fund wealth investment option.

3 Maybank Singapore

In December 1960, Maybank began operations in Singapore as a fully-licensed commercial bank. In both corporate and residential areas, all of Maybank's 21 branches and over 27 ATMs are geographically located. Maybank is also part of the first joint ATM network of ATM 5-Singapore, integrating the coverage of more than 150 QFB sites.

3 Maybank International (L) Ltd and Maybank International Labuan Branch

One of the mid-shore financial institutions headquartered in the Federal Territory of Labuan is the Maybank International Labuan Branch ('MILB'). In June 2013, to run the Maybank International Labuan Branch, Maybank received another offshore banking licence. Labuan IBFC has experienced strong growth in prestige and financial status since it was declared the Labuan International Business and Financial Hub in 1990.

3 Philippines Incorporated

Maybank Philippines Incorporated (MPI) provides retail and wholesale banking services as a full-service commercial bank. MPI, with an emphasis on the stock market and foreign exchange trading, is also active in treasury operations.

3 PT Bank Internasional Indonesia Tbk

3 Maybank United Kingdom (UK)

Since September 1962, between the United Kingdom and Asia, Maybank London has been the preferred trade and investment banking partner. Their branch is conveniently situated within walking distance of the Bank of England in the heart of the city of London.

3 Maybank United Stated (US)

Maybank New York has been in operation ever since 1984. In wholesale banking, the New York Treasury and Credit Divisions are mainly active. Often active in loan syndications and bilateral agreements is the branch.

3 Maybank Pakistan

MCB is one of Pakistan's largest banks with a total customer base of around 8 million. The Bank, known for its consumer-centered approach, has a comprehensive network of approximately 1,400 branches in Pakistan and abroad. The bank won prestigious awards from Euromoney, the CFA Association of Pakistan, MMT, Asia Capital SAFA (SAARC), ICAP/ICMAP, Asset and Asian Bankers.

3 Maybank Islamic (Dubai-DIFC Branch)

Maybank Islamic Berhad (Dubai-DIFC Branch) began operations in July 2019 and is authorised by the Dubai Financial Services Authority under the Islamic Financial License to engage primarily in wholesale banking with a focus on corporate credit, treasury and capital markets and commercial finance. In loan syndication and bilateral agreements, the division is also involved.

3 Maybank Greater China

Maybank Greater China covers Hong Kong, Shanghai, Beijing, Kunming, and Shenzhen operations. It provides commercial and industrial customers in Hong Kong and China with wholesale banking and investment banking facilities and specialises in cross-border strategies to promote flows between Greater China and ASEAN.

2019 ....................................................................................................................................................... 4 KEY PRIORITIES/OBJECTIVES FOR MAYBANK DEVELOPMENT SEEN IN 2018 AND

4 Priorities for 2018

4.1 Improving customer experience

The new Maybank2u network, a collaborative project between the Community Financial Services Group and the TechnologyGroup, was set up to offer a single view of the bank's financial assets to customers. The same mobile app was embraced by Maybank Philippines and Maybank Cambodia with the successful launch and release of the Malaysian Maybank Mobile App to Maybank Indonesia and Maybank Singapore will also be sent shortly. Community Technology has internally developed the basic code for this framework. As a basic payment and transfer mechanism that enables seamless mobile-to-mobile transfers and payments for Maybank customers, the QRPay feature was implemented in the mobile app. This was further applied to allow merchants, as customers sent their respective QR codes, to accept payment via QRPay.

4.1 Convert methods and processes to enforcement

To exchange information between enforcement authorities, compliance tools and an open portal were also added. It helps to keep track of content related to real-time alerts and enforcement. Sensitive enforcement areas have been investigated, in particular in the areas of compliance with laws on financial fraud (FCC), foreign exchange management (FEA), and global business regulations.

4.1 Improving Financial Crime Compliance (FCC)

The FCC Operations Team's manpower was expanded from 67 in 2017 to 82 in 2018. The FCC Group team trained 32 graduate trainees in support of the government's Skim Latihan 1 Malaysia (SL1M) training scheme, 16 of whom were subsequently recruited by the FCC Group. Additional features, such as the transaction tracking alert survey for Labuan and Hong Kong, were also added and customer diligence centres in Butterworth and Johor Bahru were set up to centralise functions across the network of the CFS branch.

4 Key Priorities for 2019

4.2 Income Growth

 Expanding revenue streams by cross-company alliances  Measured balance sheet expansion in line with home market economic growth and Group’s Conservative risk posture  ROE Party guidance of 11 percent

4.2 Better Productivity

 Delivering optimistic JAW through market segments  Controlled Group Cost Growth with CIR 47%

Maybank very emphasize on empowering communities to develop community growth by helping them to have sustainable life and give beneficial for them.

Besides contribution Maybank in terms of financial transaction, they also provide some contribution to the communities such as Maybank Financial Literacy Programmes, Cahaya Kasih, Maybank Global Corporate Responsibility Day (CR Day), Live Transplant Centre at Hospital Selayang and last is Art and Culture.

First, Maybank Foundation Scholarship Award was running since 1972. This programme is to attract students to have quality education to help their skills and potential in the module that provided such as mentoring framework, intern opportunity and development interventions for skill-building.

Second, Maybank have a collaboration with Money Tree Sdn. Bhd to run a program called Maybank Financial Literacy Programmes. This learning programme helps people learn about basic financial education since primary schools regarding inflation and interest rates through their workshop. It also helps people to have awareness of inculcating responsible personal financial habit to face the financial challenges in the future.

Next, Cahaya Kasih is a collaboration programme with organization and NGOs in community development work and fund-raising events. Maybank also provide employee volunteerism programme to donate their time and share their knowledge. Maybankers dedicated a total of 84,000 hours to Cahaya Kasih volunteerism.

Moreover, it is believed that Maybank Global Corporate Responsibility Day (CR Day) is the largest CR initiative ever organized in one day by a Malaysian corporation, both globally and simultaneously. Over 18,000 Maybank staff from 15 countries came together in 2012 to reaffirm their dedication to social and community development.

Furthermore, Maybank also contributed RM5 million for production costs to Selayang Hospital Liver Transplant Centre, a unique public private venture set up since 2002. In 2012, two corporate fundraising projects pledged two donations amounting to RM150,000 from the Maybank Foundation. The Liver Transplant Centre in Hospital Selayang earned a total of approximately RM162,000 for the acquisition of an organ procurement vehicle within Malaysia, including the sum raised.

Last, Maybank also acknowledge the importance for future generations of safeguarding our national arts and culture, as well as their ability to promote greater national unity and appreciation of different cultures that surround us. Maybank also have our own Balai Seni for artist place their local artist’s works and the Numismatic Museum, first of it at headquarter Maybank, Kuala Lumpur.

Based on data that given by annual report shows that net interest margin ratio for 2019 is lower than 2018. Therefore, margin for 2019 is less than 2018, thus the performance of the bank for 2019 is lower than 2018, lesser profitability for 2019.

• Liquidity Ratio

a ¿ Loans ¿ totalasset = Total Loan Total Asset 2018 2019 Loans ¿ Total Assetratio for 2018 ¿17,052,024+213,314, 456,613, ¿230,366, 456,613, ¿0. ¿50 %

Loans ¿ Total Assetratio for 2019 ¿19,400,239+207,188, 464,360, ¿226,589, 464,360, ¿0. ¿48 %

Based on calculation, Maybank loans to total asset ratio for 2019 is lower than 2018, therefore loans to total asset ratio for 2019 have lower credit risk, lesser default payment. Thus, performance for 2019 is better than 2018. Because on 2019 total loan decrease 4 million more compare to 2018, while total asset on 2019 increase 7 million more compare to 2018.

b ¿ Liquidsasset ¿ totalasset = Cash ∧ ShortTerm Securities Total Asset 2018 2019 Liquidsassets ¿ Total Assetratio for 2018 ¿ 26,945, 456,613, ¿0. ¿5 %

Liquidsassets ¿ Total Assetratio for 2019 ¿ 19,040, 464,360, ¿0. ¿4 %

Based on the calculation shows that liquids asset on 2019 is lower than on 2018. Therefore on 2019, Maybank performance is poorer than 2018. Because cash & short term on 2019 decrease 7 million more compare to 2018, while total asset on 2019 is increase 7 million more compare to 2018.

• Asset Quality Ratio

a ¿ Non − PerformingLoanratio = Non − performingloan Netloan 2018 2019

Non − performingloanratiofor 2018 ¿1 %

Non − performingloanratiofor 2019 ¿1 %

Based on data that given by annual report shows that non-performing loan for 2019 is lower than 2018. Therefore, on 2019 it shows Maybank performance better than 2018, non- performing loan on 2019 is decrease compare to the 2018 same goes to the net loan.

b ¿ Loan ¿ Deposit ratio = Totalloan TotalDeposit 2018 2019 Loan ¿ deposit ratiofor 2018 ¿85 %

Loan ¿ Deposit ratiofor 2019 ¿87 %

Based on data that given by annual report it shows loan to deposit ratio for 2019 is higher than 2018. Thus, it is a poor performance for Maybank because on 2019 they total give loan is higher than 2018 amount, while total deposit they gain is less than total deposit amount from 2018.

c ¿ Deposit ¿ shareholder fundratio = Customer Deposit Shareholder fund 2018 2019 Deposit ¿ shareholder fund ratio for 2018 ¿3 %

Deposit ¿ shareholderfundratio for 2019 ¿3 %

Based on data that given by annual report it shows Deposit to shareholder fund ratio for 2019 is lower than 2018. Therefore, Maybank performance on deposit to shareholder fund on 2019 is poorer than 2018. Because customer deposit for 2019 is lower than 2018 while shareholder fund that provided to the bank on 2019 is higher than 2018.

Annual Report-Maybank . (2020, January 12). Retrieved from Maybank: maybank/en/investor-relations/reporting-events/reports/annual- reports Anonymous. (2018). maybank annual report 2018 . Retrieved from maybank/maybankar18/download.html

• Multiple Choice

Course : Financial Banking and Services (FIN435)

University : universiti teknologi mara, this is a preview.

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