phd

thesis about call center agents

IMAGES

  1. Call center agents must be ready to handle a variety of situations and

    thesis about call center agents

  2. (PDF) Service Engineering of Call Centers: Research, Teaching, and Practice

    thesis about call center agents

  3. (PDF) Call Center Management

    thesis about call center agents

  4. Call center agents' (N = 368; see Garcia and Archer, 2012) statements

    thesis about call center agents

  5. (PDF) Employee Engagement and Areas of Worklife of Call Center Agents

    thesis about call center agents

  6. What is a Call Center Agent?

    thesis about call center agents